Would you like to return your order? It's easy and straightforward!
For online purchases, you can easily return your order to us within the 14-day cancellation period.
Please make sure the products are unused and in their original packaging. Also, please include your order number visibly with the package – ideally on the outside of the parcel or as a note inside.
Please send the return to:
Rhiem Services GmbH
Tor 28–31
Innungsweg 18
46562 Voerde
Germany
If you placed an order to Austria, please send the return to:
Goodlife Company GmbH
c/o exporto
Paketfach exporto 1
6965 Wolfurt
If you placed an order to Switzerland, please send the return to:
Goodlife Company GmbH
exporto Schweiz GmbH
Hauptstrasse 137 C
8274 Tägerwilen
Please note that return shipping costs are borne by the customer.
The refund will be processed within 5–10 business days after receiving your return, to the payment method you used at checkout.